@import url("https://p.typekit.net/p.css?s=1&k=jam4hxk&ht=tk&f=6351.39386.39387.39388&a=5708932&app=typekit&e=css");

@font-face {
font-family:"itc-officina-sans-pro";
src:url("https://use.typekit.net/af/c35c22/00000000000000007735ba03/30/l?primer=f592e0a4b9356877842506ce344308576437e4f677d7c9b78ca2162e6cad991a&fvd=n7&v=3") format("woff2"),url("https://use.typekit.net/af/c35c22/00000000000000007735ba03/30/d?primer=f592e0a4b9356877842506ce344308576437e4f677d7c9b78ca2162e6cad991a&fvd=n7&v=3") format("woff"),url("https://use.typekit.net/af/c35c22/00000000000000007735ba03/30/a?primer=f592e0a4b9356877842506ce344308576437e4f677d7c9b78ca2162e6cad991a&fvd=n7&v=3") format("opentype");
font-display:auto;font-style:normal;font-weight:700;font-stretch:normal;
}

@font-face {
font-family:"itc-officina-sans-pro";
src:url("https://use.typekit.net/af/ab35e7/00000000000000007735ba07/30/l?primer=f592e0a4b9356877842506ce344308576437e4f677d7c9b78ca2162e6cad991a&fvd=n4&v=3") format("woff2"),url("https://use.typekit.net/af/ab35e7/00000000000000007735ba07/30/d?primer=f592e0a4b9356877842506ce344308576437e4f677d7c9b78ca2162e6cad991a&fvd=n4&v=3") format("woff"),url("https://use.typekit.net/af/ab35e7/00000000000000007735ba07/30/a?primer=f592e0a4b9356877842506ce344308576437e4f677d7c9b78ca2162e6cad991a&fvd=n4&v=3") format("opentype");
font-display:auto;font-style:normal;font-weight:400;font-stretch:normal;
}

@font-face {
font-family:"itc-officina-sans-pro";
src:url("https://use.typekit.net/af/7e91e2/00000000000000007735ba09/30/l?primer=f592e0a4b9356877842506ce344308576437e4f677d7c9b78ca2162e6cad991a&fvd=n5&v=3") format("woff2"),url("https://use.typekit.net/af/7e91e2/00000000000000007735ba09/30/d?primer=f592e0a4b9356877842506ce344308576437e4f677d7c9b78ca2162e6cad991a&fvd=n5&v=3") format("woff"),url("https://use.typekit.net/af/7e91e2/00000000000000007735ba09/30/a?primer=f592e0a4b9356877842506ce344308576437e4f677d7c9b78ca2162e6cad991a&fvd=n5&v=3") format("opentype");
font-display:auto;font-style:normal;font-weight:500;font-stretch:normal;
}

.tk-prenton { font-family: "prenton",sans-serif; }
.tk-itc-officina-sans-pro { font-family: "itc-officina-sans-pro",sans-serif; }

body {
	background-color: #FFFFFF;
	color: #002e65;
	font-family: itc-officina-sans-pro, Calibri, Verdana, Geneva, Arial, Helvetica, sans-serif;
	font-size: 16px;
	margin-left:0;
	margin-right:0;
	margin-top:0;
	margin-bottom:0;
}

table.enclosing {
	background-color:#FFFFFF;
	color : #4a5571;
	font-family : itc-officina-sans-pro, Calibri, Verdana, Geneva, Arial, Helvetica, sans-serif;
	font-size: 16px;
	width: 80%;
}

td {
	color : #002e65;
	font-family : itc-officina-sans-pro, Calibri, Verdana, Geneva, Arial, Helvetica, sans-serif;
	font-size: 16px;
	text-align: left;
}

a img {
	vertical-align: bottom;
	border : none;
}

td.white {
	background-color: #FFFFFF;
	font-size: 14px;	
}

td.admin_white {
	background-color: #FFFFFF;
	font-size: 13px;
	border: #d1dceb 1px solid;
	padding: 1px;	
}

td.admin_gray {
	background-color: #FFFFFF;
	font-size: 13px;
	border: #d1dceb 1px solid;
	padding: 1px;
}

td.notes {
	background-color: #fffbf2;
	color : #4a5571;
	border: #ffe6b8 1px solid;
}

th.tDetailsHead {
	background-color: #F7F7F7;
	font-weight: normal;
	text-align: center;
}

td.tDetailsBody {
	background-color: #FFFFFF;
	border: #F7F7F7 1px solid;
	text-align: center;
}

.small {
	font-size: 15px;
}

.smaller {
	font-size: 14px
}

a {
	color : #ea2c38;
	text-decoration : underline;
}

a:hover {
	text-decoration : none;
}

a.smaller {
	font-size: 14px
	color : #ea2c38;
	text-decoration : underline;
}

a.smaller:hover {
	text-decoration : none;
}

table.white {
	background-color: #ffffff ;
	color : #23559C;
	font-family : Calibri, Verdana, Geneva, Arial, Helvetica, sans-serif;
	font-size: 14px;
	border-collapse: collapse;
}

table.white th {
	background-color: #ffffff;
	color : #23559C;
	font-family : Calibri, Verdana, Geneva, Arial, Helvetica, sans-serif;
	font-size: 13px;
	border: #b2babd 1px solid;
	border-collapse: collapse;
	background-image: url(img/tableheader.jpg);
	background-repeat: no-repeat;
	background-position: left top;
}

table.white th a {
	color : #23559C;
	font-family : Calibri, Verdana, Geneva, Arial, Helvetica, sans-serif;
	font-size: 13px;
}

table.white td {
	height: 25px;
	padding-left: 5px;
}

.noborder {
border: none;
}

h3 {
	color : #74804e;
	font-family : itc-officina-sans-pro, Calibri, Verdana, Geneva, Arial, Helvetica, sans-serif;
	font-size: 13px;
	font-weight: bold;
	margin: 0px;
}

.important {
	color: #ea2c38;
}

.medium {
	color: #FF9900;
}

input {
	font-size: 16px;
	font-family : itc-officina-sans-pro, Calibri, Verdana, Geneva, Arial, Helvetica, sans-serif;
	color:#002e65;
	border-radius: 3px;
}

input.text {
	border-width: 1px;
}

input.button {
	font-size: 16px;
	color:#000000;
	background-color:#FFFFFF;
}

select {
	font-size: 14px;
	font-family : itc-officina-sans-pro, Calibri, Verdana, Geneva, Arial, Helvetica, sans-serif;
	height: 20px;
}

header a img {border: none; text-decoration: none !important;} 

.open {color : Red;}
.waitingreply {color : #FF9933;}
.replied {color : #0000FF;}
.resolved {color : #008000;}
.allbutresolved {color : #000000;}

.success {color : #008000;}
.error {color : #FF0000;}
.notice {color : #FF9900}

#ok {
	border: 1px solid #679800;
}

#error {
	border: 1px solid #ba3225;
}

.rate {
	color: #666666;
	text-align: right;
	font-style: italic; 
}

a.article {
	color : #002e65;
	text-decoration: none;
	font-size: 14px;
}

a.article:hover {
	color : #ea2c38;
	text-decoration : none;
}

.article_list {
	font-size: 14px;	
}

fieldset {
	margin-bottom: 6px; 
	border: 1px SOLID #002e65;
	border-radius: 5px;
	padding: 4px;
	background-color:white;
	position:relative;
	display:block;
	padding: 15px 10px 10px 10px;
	margin:20px 0px 20px 0px;
}

legend {
	background-color: #002e65;
	color: #ffffff;
	border: 1px solid #267DDC;
	font-size: 18px;
	font-family : itc-officina-sans-pro, Calibri, Verdana, Geneva, Arial, Helvetica, sans-serif;
	background-position: left top;
	display:block;
	width: auto;
	padding: 5px;
	position:relative;
	border-radius: 3px;	
}

/*newly introduced styles (version 2.0)*/

.header {
	width: 100%;
	background-color: #74a62b;
	color : #ffffff;
	font-family : Calibri, Verdana, Geneva, Arial, Helvetica, sans-serif;
	font-size: 13px;
	text-align: center;
  background-image: url(img/header.png);
	background-repeat: repeat-x;
	height: 57px;
	padding: 0px;
	margin: 0px;
}

.header td {
text-align: center;
vertical-align: middle;
color:#FFFFFF;
}
.header a, .header a:link, .header a:active, .header a:visited {
	color : #ffffff;
	font-family : Calibri, Verdana, Geneva, Arial, Helvetica, sans-serif;
	font-size: 13px;
	text-align: center;
}
.header a:hover {}

.headersm {
	width: 100%;
	background-color: #FFFFFF;
	color : #ffffff;
	font-family : Calibri, Verdana, Geneva, Arial, Helvetica, sans-serif;
	font-size: 14px;
	text-align: left;
/*	background-image: url(img/headerbgsm.jpg); */
	background-repeat: repeat-x;
	height: 25px;
	padding: 0px;
	margin: 0px;
	font-weight:bold;
	padding-left: 20px;
}

hr {
	border: none;
	border-bottom: 1px dotted #adbac3;
	width: 100%;
	padding-top: 10px;
	margin-bottom: 10px;
	height: 1px;
}

.greenbutton {
/* 	background-image: url(img/greenbtn.jpg); */
	background-color: #7e002f;
	background-repeat: no-repeat;
	text-align: center;
	color: #FFFFFF;
	border: 1px solid #800000;
	font-size: 12px
	font-weight:bold;
	font-family : Calibri, Verdana, Geneva, Arial, Helvetica, sans-serif;
	background-position: left top;
	height: 19px;
	padding-left: 6px;
	padding-right: 6px;
	margin-left: 2px;
	margin-right: 2px
}

.greenbuttonover {
/*	background-image: url(img/greenbtnover.gif);*/
	background-color: #a31c38;
	background-repeat: no-repeat;
	text-align: center;
	color: #FFFFFF;
	border: 1px solid #800000;
	font-size: 12px
	font-weight:bold;
	font-family : Calibri, Verdana, Geneva, Arial, Helvetica, sans-serif;
	background-position: left top;
	height: 19px;
	padding-left: 6px;
	padding-right: 6px;
	margin-left: 2px;
	margin-right: 2px
}

.orangebutton {
	background-color:#ea2c38;
	text-align: center;
	color: #ffffff;
	font-size: 16px;
	font-family : itc-officina-sans-pro, Calibri, Verdana, Geneva, Arial, Helvetica, sans-serif;
	background-position: left top;
	padding: 10px;
	border-radius: 3px;
	text-decoration: none;
	margin-top: 0px;
	border-width: 0px;
}

.orangebuttonover {
	background-color:#ea2c38;
	text-align: center;
	color: #ffffff;
	font-size: 16px;
	font-family : itc-officina-sans-pro, Calibri, Verdana, Geneva, Arial, Helvetica, sans-serif;
	background-position: left top;
	padding: 10px;
	border-radius: 3px;
	text-decoration: underline;
	margin-top: 0px;
		border-width: 0px;
}

.bluebutton {
	background-image: url(img/bluebtn.png);
	background-repeat: no-repeat;
	text-align: center;
	color: #660000;
	border: 1px solid #5b79a3;
	height: 20px;
	font-size: 12px
	font-weight:bold;
	font-family : Calibri, Verdana, Geneva, Arial, Helvetica, sans-serif;
	background-position: left top;
	padding-left: 6px;
	padding-right: 6px;
	margin-left: 2px;
	text-decoration: none;
	margin-right: 2px;
	padding-top: 2px;
}


/*styles for roundcorners tables*/

.roundcornersleft {
	width: 7px;
	background-image: url(img/roundcornerslm.jpg);
	background-repeat: repeat-y;
	background-position: left;
}
.roundcornersright {
	width: 7px;
	background-image: url(img/roundcornersrm.jpg);
	background-repeat: repeat-y;
	background-position: right;
}
.roundcornerstop {
	height: 7px;
	background-image: url(img/roundcornerst.jpg);
	background-repeat: repeat-x;
	background-position: top;
}
.roundcornersbottom {
	height: 7px;
	background-image: url(img/roundcornersb.jpg);
	background-repeat: repeat-x;
	background-position: bottom;
}

.ticketrow {
	background-color: #f5fffa;
	color : #4a5571;
	font-family : Calibri, Verdana, Geneva, Arial, Helvetica, sans-serif;
	font-size: 14px;
	border: #748aaf 1px dotted;
	padding: 6px;
}
.ticketalt {
	background-color: #ffffff;
	color : #4a5571;
	font-family : Calibri, Verdana, Geneva, Arial, Helvetica, sans-serif;
	font-size: 14px;
	padding: 6px;
}

.tickettd {
	font-family : Calibri, Verdana, Geneva, Arial, Helvetica, sans-serif;
	font-size: 14px;	
}

.subheaderrow {
	background-color: #ffffff;
	color : #23559C;
	border: #23559C solid 1px;
	font-family : Calibri, Verdana, Geneva, Arial, Helvetica, sans-serif;
	font-size: 13px;
	border-collapse: collapse;
	background-image: url(img/tableheader.jpg);
	background-repeat: no-repeat;
	background-position: left top;
	height: 25px;
	padding-left: 20px;
	padding-right: 20px;
	padding-top: 5px;
	}
	
.homepageh3, .section {
	color: #002e65;
	font-weight: bold;
}

/*newly introduced styles (version 2.2)*/	

.large {
	font-size:20px;
}

.largebold {
	font-size:20px;
	color: #002e65;
	font-weight:bold;
}

.assignedyou {
	color: #ea2c38;
}

.assignedother {
	color: #65a812;
}

div.error {
	border: 1px solid #ea2c38;
	border-radius: 5px;
	background: #fdebe8; 
	color: #ea2c38;
	padding: 10px;
}

div.success {
	border: 1px solid #4a5571; 
	background: #FFFFFF; 
	color: #363636;
	padding: 10px;
}

div.notice {
	border: 1px solid #002e65;
	border-radius: 5px;
	background: #ffda91; 
	color: #002e65;
	padding: 10px;
	vertical-align: middle;
}

.admin_green {
	background-color: #FFFFFF;
	font-weight: bold;
}

.admin_red {
	background-color: #fef1ec;
	font-weight: bold;
}

.borderBottom {
	border-bottom: silver 1px dashed;
}

.borderTop {
	border-top: silver 1px dashed;
}

.alignTop {
	vertical-align: top;
}

.alignMiddle {
	vertical-align: middle;
}

.alignBottom {
	vertical-align: bottom;
}

hr.dashed  {
	border: none 0; 
	border-top: 1px dashed silver;
	height: 1px;
}

/* newly introduced styles (version 2.3) */	

h1 {
	color : #002e65;
	font-family : itc-officina-sans-pro, Calibri, Verdana, Geneva, Arial, Helvetica, sans-serif;
	font-size: 24px;
	font-weight: bold;
	margin: 0px;
}

.critical {
	color: #9400d3;
	font-weight: bold;
} 

td.admin_critical {
	background-color: #fff0ff;
	color : #000000;
	font-family : Calibri, Verdana, Geneva, Arial, Helvetica, sans-serif;
	font-size: 13px;
	border: 1px solid #ff66ff;
	padding: 1px;
}

.isError {
	color: #002e65;
	background-color: #fff9f7;
	border: 1px solid #ea2c38;
}

.isNotice {
	color: #002e65;
	border: 1px solid orange; 
	background: #fbf9ee;
}
	
.optionWhiteON{
	padding:2px;
	border:1px dotted silver;
	background-color: #b0e0e6;	
}

.optionWhiteOFF {
	padding:2px;
	border:1px dotted silver;
	background-color: white;
}

.optionBlueON {
	padding:2px;
	border:1px dotted gray;
	background-color: #b0e0e6;	
}

.optionBlueOFF {
	padding:2px;
	border:1px dotted gray;
	background-color: #f5fffa;
}

.optionWhiteNbON{
	border: none; 
	background-color: #b0e0e6;
	vertical-align: text-bottom;
}

.optionWhiteNbOFF {
	border: none;
	background-color: white;
	vertical-align: text-bottom;
}

.kbCatListON {
	background-color: #fcefa1;
}

.kbCatListOFF {
	background-color: white;	
}

div.progress-container {
	border: 1px solid #ccc;
	width: 100px;
	margin: 2px 5px 2px 0;
	padding: 1px;
	float: left;
	background: white;
}

div.progress-container > div {
	background-color: #ACE97C;
	height: 12px
}

.black {color: black;}
.inprogress {color : #006400;}
.onhold {color : #000000;}

div.online {
	border: 1px solid #e5e8ff; 
	background: #ffffff; 
	color: #000000;
	padding: 0px;
	vertical-align: middle;
}

span.online {
	font-size: 12px
	white-space:nowrap;
}

/* newly introduced styles (version 2.4) */	

.orangebuttonsec {
	background-image: url(img/orangebtnsec.jpg);
	background-repeat: no-repeat;
	text-align: center;
	color: #660000;
	border: 1px solid #bf6628;
	height: 20px;
	font-size: 12px
	font-weight:normal;
	font-family : Calibri, Verdana, Geneva, Arial, Helvetica, sans-serif;
	background-position: left top;
	padding-left: 6px;
	padding-right: 6px;
	margin-left: 2px;
	margin-right: 2px;
	text-decoration: none;
	margin-top: 0px;	
}

.orangebuttonsecover {
	background-image: url(img/orangebtnover.gif);
	background-repeat: no-repeat;
	text-align: center;
	color: #660000;
	border: 1px solid #bf6628;
	height: 20px;
	font-size: 12px
	font-weight:normal;
	font-family : Calibri, Verdana, Geneva, Arial, Helvetica, sans-serif;
	background-position: left top;
	padding-left: 6px;
	padding-right: 6px;
	margin-left: 2px;
	margin-right: 2px;
	text-decoration: none;
	margin-top: 0px;		
}

td.admin_yellow {
	background-color: #ffffe0;
	color : #4a5571;
	font-family : Calibri, Verdana, Geneva, Arial, Helvetica, sans-serif;
	font-size: 13px;
	border: #d1dceb 1px solid;
	padding: 1px;	
}

/* New styles in HESK version 2.5 */

.kb_published {
	color: #009900;
}

.kb_private {
	color: #4a5571;
}

.kb_draft {
	color: #cc9933;
}

.searchbutton {
	cursor:pointer;
	width:70px;
	height:27px;
	text-indent:-999px;
	text-transform: capitalize;
	color: transparent;
	background: url(img/ico-search.png) no-repeat #ea2c38 center;
	-moz-border-radius: 2px;
	-webkit-border-radius: 2px;
	border: 0px;	
}

.searchbutton:hover {
	background: url(img/ico-search.png) no-repeat center #002e65;
	border: 0px;
}

.searchfield {
	width:400px;
	height:21px;
	font-size:14px;
	text-indent:2px; 
	vertical-align: bottom;
}

.sbsmall {
	width:50px; 
	height:22px; 
	margin-top:2px;
}

.sfsmall {
	width:200px; 
	height:16px; 
	font-size:12px; 
	margin-top:2px;
}

/* New styles in HESK version 2.6 */

div.info {
	border: 1px solid #002e65;
	border-radius: 5px;
	background: #b5ddf7; 
	color: #002e65;
	padding: 10px;
	vertical-align: middle;
}

div.none {
	color: #363636;
	padding: 10px;
	vertical-align: middle;
}

/* New styles in HESK version 2.7 */

div.select_category 
{
	min-width: 50%;
	min-height: 300px;
	display: inline-block;
	text-align:left;
	margin-top: 10px;
}

#select_category {
	border: 1px solid #111;
	background: transparent;
	width: 100%;
	padding: 5px 35px 5px 5px;
	font-size: 14px;
	border: 1px solid #ccc;
	height: 34px;
} 

#ul_category {
	list-style-type: none;
	margin: 0;
	padding: 0;
}

#ul_category li {
	border: 1px solid #d1d5d7;
	border-top: none;
	border-radius: 2px;
}

#ul_category li:first-child {
	border-top: 1px solid #d1d5d7;
}

#ul_category li a {
	display: block;
	font-size: 14px;
	padding: 0.75em 0.75em;
	text-decoration: none;
	transition: all 0.12s ease;
	word-wrap: break-word;
}
 
#ul_category li a:hover {
	color: black;
	background-color: #FFFFFF;
}

select.multiple {
	font-size: 14px;
	height: auto;
}